Ralphs Customer Feedback Survey
Give feedback to Ralphs and earn 50 Fuel Points
Ralphs runs 183 stores across Southern California, the largest Kroger banner in the state. Its feedback address, ralphs.com/feedback, redirects to the same Kroger Customer Satisfaction Survey. Completing it earns Kroger’s 50 Fuel Points Survey Bonus, limited to one per 7 days.
Bring your receipt; the survey is available in English and Spanish, with a separate pharmacy survey below. Find a nearby store with Ralphs’ store locator, or call Kroger Customer Care at 1-800-576-4377 (Mon–Fri 7am–midnight ET, Sat–Sun 7am–9:30pm ET).
Ralphs Feedback
How to take the Ralphs survey
- Open ralphs.com/feedback, which redirects to the Kroger Customer Satisfaction Survey.
- Pick English or Spanish.
- Enter the Entry ID printed on your receipt, or choose “No” and give the date and time of your visit.
- Answer the questions about your shopping trip.
Kroger’s own survey page states: “Limit one 50 Fuel Points Survey Bonus per 7 days.” If your bonus is missing, call Kroger Customer Care at 1-800-576-4377 with your receipt ready. Full walkthrough and rules: our Kroger feedback survey guide.
Questions about the Ralphs survey
Is this the same survey as kroger.com/feedback?
Yes. On 9/30/26 we opened ralphs.com/feedback and it sent us to the same Kroger Customer Satisfaction Survey form.
Do I have to log in?
No. The form asks whether your receipt has an Entry ID, and if it doesn’t you pick the date and time of your visit.
What do I get for it?
Kroger’s survey page still says “Limit one 50 Fuel Points Survey Bonus per 7 days”. Kroger renamed its Fuel Points program to Points in June 2026, but the survey page kept the old name, so the wording could change. Our Points guide explains how the program works now.
What if I lost my receipt?
The form asks for details from your receipt. Read our page on entering the survey without a receipt before you start.
Where is the pharmacy survey?
The form is titled “In Store or Pharmacy”, and there is a separate pharmacy survey button further down this page.
The survey opens on Kroger's own form. It only loads when you tap the button.
PHARMACY FEEDBACK
Went to the pharmacy? Use this survey instead. It loads when you tap the button.