KrogerFeedback Rules & Eligibility — Everything You Need to Know Before You Start

If you’re planning to take the KrogerFeedback Survey for your 50 bonus fuel points or a chance to win up to $5,000 in gift cards, it’s worth knowing the rules before you begin. Nothing’s worse than spending five minutes filling out the survey only to find out your entry didn’t count.

Below, we’ll break down who can enter, what you need, and the small details that can trip people up — in plain English.

Who Can Take the KrogerFeedback Survey

Kroger’s survey is open to most customers, but there are a few basic eligibility requirements:

You must be a legal resident of the U.S.

The survey is valid in all 50 states, but you must actually live in the U.S.
Example: If you’re visiting from Canada and shop at a Kroger store during your trip, you won’t be eligible.

You must be 18 years or older

This isn’t just a random rule — it’s because the survey includes a sweepstakes, and U.S. law requires entrants to be legal adults.

One survey per receipt

If you shop three times in one week, you can take the survey three times — once for each receipt.
You can’t use the same receipt twice. The system will reject duplicate entries.

Employees and their families can’t enter

If you work for Kroger or its affiliates, you’re not eligible. This includes spouses, parents, children, and household members.
It’s simply to keep the sweepstakes fair.

What You Need to Enter

Before you start, make sure you have the right tools and details. You’ll need:

A valid purchase receipt from Kroger

Must be less than 7 days old when you take the survey.
The date on your receipt is how they check.

Entry ID or store number

If you have a printed receipt, it will usually include an “Entry ID.”
If not, you can use the store number plus the date and time of your visit.

Internet access

The survey is only available online at www.kroger.com/feedback.

A Kroger Plus Card (not necessary)

You need this to redeem your 50 fuel points.
If you don’t have one, you can still enter the sweepstakes, but you won’t get fuel points.

Key Rules That People Often Miss

Here’s where a lot of people lose their eligibility without realizing it:

Expired Receipts

If your receipt is more than 7 days old, the survey won’t accept it.
Tip: Take the survey the same day or within the week to be safe.

Multiple Surveys in One Day

You can take more than one survey in a day — but only if you have different receipts.
Trying the same receipt twice will get rejected.

Fuel Points Expire

Even if you complete the survey correctly, your bonus fuel points expire at the end of the month after they’re earned.

Example: Earn points in April → they expire at the end of May.

Sweepstakes Entries vs. Fuel Points

Completing the survey earns you fuel points and one sweepstakes entry.

You can win the sweepstakes without a Kroger Plus Card, but you won’t get fuel points.

Why These Rules Exist

Kroger isn’t just trying to make things complicated — these rules are there to keep the program fair and useful. The receipt time limit ensures feedback is fresh and relevant. Limiting entries to one per receipt stops people from spamming the system. And the age and location requirements make sure they’re following U.S. sweepstakes laws.

Quick Checklist Before You Start

✅ Receipt is from the last 7 days

✅ You’re 18 or older and live in the U.S.

✅ You’re not a Kroger employee or family member of one

✅ You have an Entry ID or store phone number

✅ You have your Kroger Plus Card (if you want fuel points)

Bottom line

If you meet the requirements and follow the rules, taking the KrogerFeedback survey is quick, easy, and worth the rewards. Just keep your receipts handy, answer honestly, and don’t wait too long to enter.